Politique d'expédition

Location and General Notes

• All our orders ship from our bookstore outlet, which is located at the following address:

Shop No. 1, 26th Residence Building, Plot No. 26-C, Ittehad Lane No. 6, Ittehad Commercial, Phase 6, DHA, 75500, Karachi, Sindh, Pakistan

• We aim to ship all orders received, before 21:00 PST (Pakistan Standard Time) / 16:00 GMT/UTC, on the next working day from Monday till Saturday.

• If there is any problem with your order (e.g. mistake in your address or problem with your shipping method chosen, and such), there may be a slight delay, as we will contact you as soon as possible to solve the problem.

• Shipping options are listed (when checking out) in order of cheapest to most expensive, making it easier for you to choose.

• Approximate delivery date windows are noted below, and we try our best to get packages delivered on-time. However, we do not guarantee any package will be delivered by any date.

Pakistani Customers Within Karachi - Shipping Notes
• Once the order is dispatched, customers in Karachi (Pakistan) receive parcels via TCS Courier typically in 1-2 working days. Delivery is performed by courier service from Monday till Saturday. Parcels are not delivered on Sundays.

Pakistani Customers In Cities Outside Karachi - Shipping Notes
• Once the order is dispatched, customers in cities Karachi (Pakistan) receive parcels via TCS Courier typically in 1-2 working days. Delivery is performed by courier service from Monday till Saturday. Parcels are not delivered on Sundays.
• If the weight of the order parcel for Pakistani customers outside Karachi exceeds 3 kg, then TCS Courier Overland service may be used to deliver the parcel. This service may take up to 7 working days for delivery.

Pakistani Customers In Villages - Shipping Notes
• Once the order is dispatched, customers in villages in Pakistan receive parcels via Pakistan Postal Service typically in 4 - 7 working days. Delivery is performed by Pakistan Postal Service from Monday till Saturday. Parcels are not delivered on Sundays.

International Customers (outside Pakistan) - Shipping Notes
• For international orders (shipping outside Pakistan), we dispatch parcels through either the following carriers, based on the customer's shipping service selection at checkout:

DHL Worldwide Express Courier
FedEx Courier
Skynet Courier
DPEX Courier
Pakistan Post

• The international shipping charges quoted on our website do not include customs duty, taxes or any other consequential charges arising from your shipments. The consignee (customer) will pay customs duties, taxes or other charges incurred at the destinations until and unless payment of such charges agreed by shipper at origin.

• Once the order is dispatched, customers outside Pakistan receive parcels typically in 4 - 7 working days if the customer selects courier service delivery option.

• Once the order is dispatched, customers outside Pakistan receive parcels typically in 10 - 30 working days if the customer selects postal service delivery option