Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at sales@tadabburbooks.com

About Tadabbur Books

We are operating both online and running a physical outlet in Pakistan

Our Whatsapp Helpline Number: +92-333-3957498

Monday to Saturday - 11 AM till 7 PM (Pakistan time - GMT +5)

Friday Prayer break is between 12:30 PM - 2:30 PM (Pakistan time - GMT +5) 

We are based in Karachi in Pakistan

To visit us, follow the address below:

Tadabbur Books

Shop No. 1, 26th Residence Building, Plot No. 26-C,
Ittehad Lane No. 6, Ittehad Commercial,
Phase 6, DHA,
75500,
Karachi,
Sindh,
Pakistan  

Nearest Landmarks:
Opposite Memon Medical Institute Hospital Lab
In Lane Of Jardin Restaurant

Customer Loyalty Program

Yes we offer a customer loyalty program

Our customer loyalty program is based on reward points and referral rewards

We reward with Smile

For further details, click on the purple colour Rewards button on the bottom left of the screen to open Smile loyalty app widget 

Become a member of our exciting customer loyalty program by registering an account on our bookstore website.

With more ways to unlock exciting perks, this is your all access pass to exclusive rewards.

If you have already registered an account on our bookstore website, then Sign In to your account to start earning and redeeming loyalty points!

 

Place an order
Earn 1 Point for every PKR ₨1 spent 

Signup for an account
5000 Points

Like Us on Facebook
Earn 2500 Points  

Follow Us on Instagram
Earn 2500 Points

Customers can earn referral rewards by using the Smile loyalty widget

Give your friends a reward and claim your own when they make a purchase!

They get a ₨100 off coupon

You get a ₨150 off coupon

Redeem PKR Rs 2 discount for every 100 points earned

You can select the discount amount by moving the discount slider on the right after clicking on the button Ways To Redeem on the Smile Loyalty widget

Then the coupon code should appear on your screen 

To apply the discount you may either copy this coupon code and paste it at checkout or otherwise, you may click on the purple button Apply code to automatically apply the coupon code at checkout.

Gift Cards

Tadabbur Books gift cards can be purchased by clicking on the button of the footer of our website or using this link  

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

Once you have received the gift card coupon code by email, you may share it with your friends and relatives through email or social media messaging apps.

Shopping for someone else but not sure what to give them?

Give them the gift of choice with a Tadabbur Books gift card  

Ordering & Shipping

Yes we do offer in-store pickup for online orders

However, this service is only offered to our customers based in Karachi (Pakistan)

At checkout, customers need to select pickup option

Customers may make online payment in advance or pay cash at time of collection

The pickup location is our bookstore outlet whose address is as follows:

Tadabbur Books

Shop No. 1, 26th Residence Building, Plot No. 26-C, Ittehad Lane No. 6, Ittehad Commercial, Phase 6, DHA, 75500, Karachi, Sindh, Pakistan

Nearest Landmarks:

Opposite Memon Medical Institute Hospital Lab
In Lane Of Jardin Restaurant

We do not offer free shipping for local orders and international orders.

Shipping charges are shown at checkout.

For international orders, shipping charges are based on the weight of the order.
We do not charge any profit on shipping charges.

For local orders (delivery within Pakistan), the shipping charges are as follows:

Within Karachi:
Flat shipping charges of PKR Rs 150

Outside Karachi:
Parcel up to 3 kg - PKR Rs 190 shipping charges
Parcel between 3 kg to 5 kg - PKR Rs 330 shipping charges
Parcel above 5 kg - PKR Rs 360 shipping charges
  

We ship throughout Pakistan and worldwide

At the moment we are not shipping to the following countries:

Andorra, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Caribbean Netherlands, Christmas Island, Cocos (Keeling) Islands, French Southern Territories, Heard & McDonald Islands, India, Israel, Kosovo, North Korea, St. Barthélemy, St. Martin, Svalbard & Jan Mayen, U.S. Outlying Islands, Western Sahara 

Once your order has been dispatched, you shall receiving the tracking details by email

You may also use your order number and email address associated with your order to track the order by clicking on the button Track Your Order on the footer of our website

That kind of depends where you live. To get a more accurate idea of how long your order will take to arrive, please read our shipping policy 

Our returns policy lasts 30 days. If 30 days have gone by since delivery of your purchase, regrettably we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.

We only replace items if they are defective or damaged.

For further details, read our Returns and Refund policy 

Every country has different laws and duties. You will need to find out what duties or taxes (if any) from your national import authority. The price you pay us will cover the delivery cost but not anything else.

Customers, who are getting the books delivered within Pakistan, are not required to pay any import duties or customs tax.

Payment Methods

We offer COD (Cash On Delivery) service for customers throughout Pakistan

We do not offer COD (Cash On Delivery) service for international customers (customers outside Pakistan)

We offer the following payment methods:

For Local Customers (within Pakistan)

COD (Cash On Delivery)
Bank Deposit
Easy Paisa
Jazz Cash
Cash In-Store Payment (only for customers in Karachi)

For International Customers (outside Pakistan)
Bank Deposit
PayPal
Credit Card / Debit Card

Product Specific Questions

Yes customers may request for books which are not currently listed on our bookstore website.

Please submit the Request A Book form on our bookstore web site to submit a book request

We import Islamic books from several countries, such as the following:

United Kingdom
USA

Canada
Saudi Arabia
Egypt
Lebanon
United Arab Emirates
Malaysia
South Africa
Turkey

All books listed on our bookstore website are genuine books

We do not deal in counterfeit (pirated books)

We strongly condemn piracy

Click here for all marketing and PR inquiries as well as to request books for review

We stock Islamic books in three languages only: Arabic, English and Urdu

On a customer's request, we can supply Islamic books in other local Pakistani languages, such as Sindhi and Pushto

We distribute a huge selection of Islamic books and other Islamic products, such as honey, dates, Adhaan clocks, prayer mats, clothing and accessories for men, women and children. 

We continue to update our website with the latest offerings so do come back frequently. 

You can take a look at our latest arrivals on our website homepage , as well as from the following links:

New Arrivals - English Collection 

New Arrivals - Arabic Collection 

New Arrivals - Urdu Collection 

 

Wholesale Pricing

We sure do!
The percentage trade discount varies for each publisher's products.
Please fill the
Contact Us form on our bookstore website to learn more. 

We sure do!
The percentage trade discount varies for each publisher's products.
Please fill the Contact Us form on our bookstore website to learn more.

We sure do!
The percentage trade discount varies for each publisher's products.
Please fill the
Contact Us form on our bookstore website to learn more.